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Rhode Island Bar Journal Article

Pet Owners - Check Your Contract!

Posted by Keith G. Langer | May 15, 2019 | 0 Comments

I frequently see complaints from pet owners whose animals suffered harm while at a groomer, kennel, or pet/sitting/boarding service. Naturally, these people want compensation for the costs of getting their pet's injuries treated, and their first reaction is to sue.

They may not be able to.

The contract with the service provider may contain a "hold-harmless" clause which precludes the provider being held liable for any damages an animal suffers; certainly those due to simple negligence. It would likely require proof of gross negligence, if not actual criminal conduct, to prevail over such a clause.

The other provision precluding a lawsuit is an arbitration clause. These are common in contracts and, if you have flown or taken a cruise, for examples, you were likely bound by one. Animal care providers also employ these clauses.

Simply put, these clauses mandate arbitration to settle claims. No judge and certainly no jury; only an arbitrator. While not a bar to a claim as a "hold-harmless" clause is, these are not placed there for the customer's benefit. By signing the contract, you will have waived your right to sue.

For an example of such a clause being held enforceable, see this story:

About the Author

Keith G. Langer

Keith G. Langer, Attorney at Law SERVING NORFOLK COUNTY, MA, AND SURROUNDING AREAS Solo practitioner concentrating in civil litigation, collections, family law and administrative law, particularly firearms licensing.Professional Qualifications: One of the longest-serving member of the Firear...


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Your Time May Be Limited!

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The law is an area in which inertia can have very negative consequences: The loss of rights and remedies. It is unlikely that your problem will just “go away” - act now to protect yourself and preserve your options.